FAQ

WHAT DO WE DO?

We create memorable luxurious candlelight experiences for our clients. We offer a full service candlelight experience which means we take care of all your candlelight needs for your special event. We supply the hospitality industry such as hotels, restaurants and spas. 

HOW DOES IT WORK?

1. Fill your candle cylinders with KANDL wax. 

2. Insert a wick, leaving the tip out.

3. Light & enjoy the candle for up to 12 hours.

4. Replace the wick to make it brand new again.

IS THIS A REAL FLAME?

Yes! The flame is bright, pure and high, does not give residue or smoke, and does not leave wax stains.

IS IT SAFE?

It's made to avoid accidental situations with fire. The flame doesn't rise above the vase. If the vase is accidentally knocked over, the wax granules will self-extinguish the flame.

IS SAFE FOR YOUR HEALTH?

Most candles on the market today are made from paraffin wax, a leading cause of indoor air pollution. Paraffin is petroleum-based, which creates highly toxic fumes and residue. KANDL wax is plant-based, the flame is residue-free, and completely safe for you, your family, and the environment.

HOW LONG DOES IT LAST?

Each KANDL wick will provide up to 12 hours of burn time and 100g of wax  will give you 24hours of burn time depending on how it's used. 

WHAT PACKAGES DO YOU OFFER FOR EVENTS?

As we offer an exclusive full-service and as every event is different, we encourage you to reach out to us to discuss your candlelight needs. Our packages will vary according to your budget, event and vision. We are always happy to have that initial conversation so we can determine how we can best bring your vision to life.

WHAT PACKAGES DO YOU OFFER FOR HOSPITALITY?

Monthly services for the hospitality industry include set up and maintenance of all the materials. We provide wicks and wax to sustain the candles in daily use. Based on your volume, different packages are available for a fixed monthly fee. 

ARE YOU A SUSTAINABLE COMPANY? 

Yes! Our aim is to be a zero waste company. Our wax is biodegradable, toxin free, eco friendly and sustainable. Our wick are made from 100% organic cotton and our vase's are reusable. All of our packaging is free from plastic and recyclable.   

WHERE ARE YOU BASED?

We are based in Cardiff but we travel all over the UK for our clients.